Sylvia joined EPPTS in 1995 after earning her degree from UTEP. In November 2019, she became a Certified Administrator, awarded by the Private Practice Section of the APTA. She oversees operations in accounting, billing and collections, human resources, and information technology. She ensures financial and administrative records are compliant with government guidelines as required by state and federal agencies.
During Sylvia's senior year at UTEP, she had the distinguished honor of having her research paper on the Differences Between Accounting Principles in the United States and Mexico, presented at the 1995 Beta Alpha Psi Southwest Regional meeting in Houston, Texas.